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Your reward program is a sales tool that needs buy-in from the sales team to succeed. We work with your sales team to ensure they understand the reward program and how to use it to achieve their sales targets for each participating customer.
We also provide you with access to a user-friendly sales team support portal where they can access reward program participant data 24/7.
We process your customer sales data and transactions, calculating reward values, updating reward accounts and providing you with comprehensive program metrics and reporting.
We securely and efficiently work with transactional data, which may be accessed from a variety of sources and in various formats in order to administer your reward program.
For manufacturers, Lift & Shift’s proprietary Distributor Data Direct™ platform enables you to leverage your distributors’ customer data to reward and influence downstream customers.
We provide you with extensive reporting including enrollment reports, reward account summaries and a program impact dashboard noting key program metrics including customer purchase growth, comparing pre and post program participation spend levels, average transaction size, total spend, transaction counts and more. Your reports can be customized to reflect any other program details that are important to you.
The Lift & Shift platform is customized for your program. We work with you and your agency to ensure your adaptive reward website and personalized monthly program statements have a unified brand identity to your corporate branding. We also provide templates and content for a wide range of program collateral materials.
The results?
We are committed to ensuring your program participants are motivated by your reward selection, providing the opportunity to dream and using their relationship with your brand to reach their goals.
We offer exciting rewards to maximize the program value to your customers and channel partners as they earn points and redeem, making a stronger connection with your brand.
Our selection of over 1M+ reward options - from merchandise to gift and debit cards, to leading airline travel loyalty programs and experiential travel, to events and concerts, to account credits, custom swag, and charities - allows each reward earner to choose what appeals to their interests.
We are often asked to review existing rewards or channel programs that aren’t providing their expected returns and offer improvement recommendations. Sometimes the program has been around a long time with no updates or refreshes. In other cases, the program may have been set up by an individual with limited reward program experience, and basic program design and structural mistakes were made.
Lift & Shift will analyze the program looking for the weak links and will offer both design and technological improvements to improve the reward experience for your customer while also generating a positive ROI for your company.