ROI Loyalty Calculator
SERVICES
Our experience and expertise in B2B loyalty programs have fine-tuned how we get your loyalty program to market quickly and efficiently. We work with each of our clients to help them reach their sales objectives. Watch this video to learn how it's done.
Data & Analytics
Personalizing your customers' experience is key to building a stronger relationship with your brand. Lift & Shift specializes in using complex data analytics to deepen that relationship by helping you unlock the incredible value of your customer purchase data - who bought or didn’t buy what. We follow the customer journey to identify opportunities or problems that can impact sales growth. Together, we create relevant customer experiences by customizing offers that encourage repeat sales and drive new buying behavior.
Program Design & Build
We work with you to structure relevant and achievable reward programs and offers for each sales goal or outcome.
We will suggest appropriate reward values that reflect your product and transaction margins, as well as the importance of strategic sales goals and objectives, resulting in the best sales impact for you—and the best reward experience for your valuable customers.
Full-Service Program Management
Sales Team Support
Your reward program is a sales tool that needs buy-in from the sales team to succeed. We work closely with your sales team to ensure they understand the reward program and how to use it to achieve their sales targets for each participating customer.
We also provide you with access to a user-friendly sales team support portal where they can access reward program participant data 24/7.
Transaction Processing & Reporting
We process your customer sales data and transactions, calculating reward values, updating reward accounts and providing you with comprehensive program metrics and reporting.
We securely and efficiently work with transactional data, which may be accessed from a variety of sources and in various formats in order to administer your reward program.
For manufacturers, Lift & Shift’s proprietary Distributor Data Direct™ platform enables you to leverage your distributors’ customer data to reward and influence downstream customers.
We provide you with extensive reporting including enrollment reports, reward account summaries and a program impact dashboard noting key program metrics including customer purchase growth, comparing pre and post program participation spend levels, average transaction size, total spend, transaction counts and more. Your reports can be customized to reflect any other program details that are important to you.
Program Marketing Tools
The Lift & Shift platform is customized for your program. We work closely with you and your agency to ensure that your adaptive reward website and personalized monthly program statements maintain a unified identity with your corporate branding. We also provide templates and content for a wide range of program collateral materials.
The results?
- A reward website that is familiar to your customers and easy to use
- Personalized monthly program statements that enjoy industry-leading open and click-through rates
- Simple and clear program materials to help your sales team and customers get the most out of your reward program
Member Services
Reward Fulfillment
We are committed to ensuring that your program participants are motivated by your reward selection, providing the opportunity to dream, and leveraging their relationship with your brand to help them reach their goals.
We offer exciting rewards to maximize the program value for your customers and channel partners as they earn points and redeem them, making a stronger connection with your brand.
Our selection of over 1M+ reward options—from merchandise to gift and debit cards to experiential travel, events and concerts, account credits, custom swag, and charitable donations—allows each reward earner to choose what appeals to their interests.
Existing Program Updates & Enhancements
We are often asked to review existing rewards or channel programs that aren’t providing their expected returns and offer improvement recommendations. Sometimes the program has been around a long time with no updates or refreshes. In other cases, the program may have been set up by an individual with limited experience in reward programs, resulting in basic design and structural mistakes.
Lift & Shift will analyze the program, identifying weak links, and offer both design and technological improvements to enhance the reward experience for your customers while generating a positive ROI for your company.