Privacy Policy
Lift & Shift Inc. (referred to in this document as Lift & Shift, we, our, or us) is committed to respecting your privacy and protecting your personal information. By accepting this Privacy Policy, you expressly consent to Lift & Shift using any information gathered about you as contemplated herein.
The purpose of this Policy is to inform you of the measures we take to protect your personal information and the ways in which we collect, use, disclose and retain your information. “Personal information” is any information that can identify an individual or information about an identifiable individual, such as your name, email address or telephone number.
This Privacy Policy tells you:
- What personal information we collect
- How we collect it
- How we use that information
- How to opt-out
- How we may share personal information
- How we protect your information
- How to access, verify and update your information
- How to reach us should you have any questions or concerns
What personal information do we collect?
Lift & Shift only collects your personal information (such as name, telephone number and email address) if you provide it voluntarily when you submit information via our online forms.
We also collect general information about users of this website, such as the pages viewed, frequency of visits, time spent on the site and location information.
We may collect an IP address from all visitors to this website. We may use your IP address to help diagnose problems with our server, and to administer this website. Your IP address may also be used to help identify you when you visit this website.
We do not share any mailing or email lists with third party vendor companies.
How do we collect personal information?
We will always collect your personal information by fair and lawful means. Wherever possible, we will collect personal information directly from you, for example, when you sign up for our emails or send us a message through our “contact us” form. We sometimes collect personal information through third party service providers and may collect personal information through social media pages and contests and / or promotions.
Cookies
When you visit our Site, we place a text file called a “cookie” in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The cookie cannot be read by any website other than the one that set up the cookies. Aggregate, but not individual, cookie and tracking information may be shared with third parties. We use Google Analytics for monitoring and tracking a visitors’ behavior on the website and the information transferred to us is processed in accordance with their Privacy Policy.
How do we use your personal information?
The primary use of information collected is for our own communication purposes, keeping our subscribers abreast of industry changes, internal updates and reward program marketing tips, and/or to contact you to answer any questions or concerns.
We also use your personal information to better understand your preferences, needs, interests and usage in order to develop, enhance, and provide products and services that best meet your expectations.
In particular, we may collect, use and disclose your personal information for a number of purposes, including:
- To contact and communicate with you;
- To verify your identity;
- To communicate for marketing purposes;
- For quality assurance and record keeping purposes.
We will not collect, use or disclose personal information for other purposes without obtaining your further consent, except where authorized or required by law.
How to opt-out?
Lift & Shift respects your privacy when promoting products or services. You may unsubscribe or opt-out of receiving electronic communications from us at any time. When you unsubscribe or opt-out you will no longer receive any unsolicited electronic communications related to the same program offering.
If you no longer wish to receive marketing and promotional offers, you may withdraw your consent by clicking on the “unsubscribe” link in our email communications to you. You can also opt out of receiving marketing and promotional communications in electronic, printed or verbal format by writing us at, PO Box 73564, Wychwood PO, Toronto, ON M6C 4A7 or by email to privacy@lift-and-shift.com.
How do we share personal information?
We recognize your concerns about the security of the personal information that you provide to us. As a general rule, we do not sell or otherwise share personal information about you with outside parties.
Lift & Shift may share personal information with third parties engaged to assist us in providing services (including but not limited to website development and hosting, data processing, credit card processing, document management, marketing, customer management and office administration) to you or to carry out one or more of the purposes described above. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are required to protect personal information disclosed by us and to comply with the general privacy principles describes in this Privacy Policy.
Lift & Shift reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
Lift & Shift also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Lift & Shift or of any of the business or assets or shares of Lift & Shift or a division thereof in order for you to continue to receive the same services from the third party.
How We Protect Your Personal Information
We have implemented processes and procedures to keep your personal information safe and secure and have put appropriate safeguards (physical, technological and organizational) in place. Lift & Shift educates all its employees on the importance of privacy. Please note that while we use reasonable efforts to protect your personal information, we cannot guarantee the security of any information that is transmitted via the Internet.
Your personal information will only be collected, used and disclosed, and will only be retained as long as required to fulfill the purposes for which it was collected, or as may be required by law. Your personal information is retained in secure facilities, such as offices and data centres with restricted access. Electronic data is protected by technological means, such as firewalls, access controls and encryption.
Your personal information may be transferred to a third-party service provider who provides services to us or on our behalf such as hosting, data management and storage services. We may, or any such third-party service provider may, use servers for such purposes which are located outside of Canada. Where your personal information is processed in a location outside of Canada, the laws of any such foreign jurisdiction may apply.
Links to Third-Party Sites
Our Site may offer links to other third-party websites for your convenience. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. Lift & Shift is not responsible for how such third parties collect, use or disclose your personal information so it is important to familiarize yourself with their privacy policies, which may differ from ours, before providing them with your personal information. Lift & Shift cannot be held liable for your use of such third-party websites.
Retention of Your Personal Information
Lift & Shift retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. When that need has ended, your personal information will be removed from our system and destroyed in a manner that ensures your security.
How can you find out what personal information we have?
You may request access to this information by writing to us at Privacy@lift-and-shift.com. You may request that updates or corrections be made to your information in order to ensure that it remains complete and accurate.
You may contact Lift & Shift in any one of the following ways to request access to or correction or update of your personal information:
E-mail: privacy@lift-and-shift.com
Send Mail: PO Box 73564, Wychwood PO, Toronto, ON M6C 4A7
Telephone: 866.488.8177 X9
Questions or Concerns?
If you wish more information, access to your records or you if you believe that we are not complying with the privacy practices and procedures set out in this Policy, you may contact our Privacy Officer in writing at the address or email address below:
Privacy Officer
PO Box 73564
Wychwood PO
Toronto, ON M6C 4A7
The Privacy Officer or designate receives all inquiries and complaints and will ensure that a response is provided in a timely manner. If your inquiry or complaint cannot be resolved immediately and requires further investigation, we will advise you that your inquiry or complaint is being reviewed and when you can expect an answer.
In the event that we have responded to your inquiry or complaint, but you feel that your concerns have not been resolved, you will be advised to contact the office of the Privacy Commissioner of Canada, or if applicable, the Provincial Privacy Commissioner. Our Privacy Officer will provide this contact information to you on request.
This Policy was last modified on March 10, 2020.