EXISTING PROGRAM UPDATES & ENHANCEMENTS
We design and implement improvements to existing reward or channel programs
One of our most frequently requested services is to review and update existing reward or channel programs that may have been around for a while and are lacking in essential features.
Common deficiencies often include:
- No use of historical customer sales data
- Manual reward calculations using spreadsheets
- No program user interface for quick access to program data and stats
- Generic rules and no personalized offers
- No regular reward statement with personalized content
- No use of data and analytics to identify key sales opportunities by customer or segment
- Limited reward array to motivate program users
- No expiration date for program points or points that are too quick to expire
Here’s why working with us works best for you
Lift & Shift conduct’s a 360-degree audit of your program. We look for pain points and opportunities that can be leveraged, and we recommend improved program design features and technology enhancements.
We also create a program migration plan for your existing program participants and provide your sales team with new strategies as they begin using the enhanced program.
The Lift & Shift Advantage
Lift & Shift has a seasoned team of experts who can update or replace your existing program. Adding best-in-class B2B reward strategies, tools and technology, we are able to dramatically enhance the user experience for program participants and enhance the program ROI impact for your company.